HP DeskJet 2710e — Printer not printing black
If your HP DeskJet 2710e is experiencing printer not printing black, this guide covers common causes and steps you can try to resolve the issue. Please note that solutions are approximate and may not work in all cases — always consult your printer's manual or official support if in doubt.
At a Glance
This is a moderate print quality issue. The most common causes include:
- • Black ink cartridge may be empty or low
- • Clogged print head from infrequent use
- • Cartridge not properly seated in the carriage
Common Causes
These are the most frequent reasons this problem occurs
- •Black ink cartridge may be empty or low
- •Clogged print head from infrequent use
- •Cartridge not properly seated in the carriage
- •Air bubbles in the ink cartridge
Quick Checks
Simple steps anyone can try before seeking professional help
- 1.Check the ink level indicator in HP Smart app or on printer display
- 2.Remove and reinstall the black cartridge, ensuring it clicks into place
- 3.Run the printer's built-in print head cleaning utility from the printer menu
- 4.Try printing a test page from the printer settings
Deeper Fixes
More involved solutions if quick checks don't resolve the issue
- •If the cartridge appears full but printing is weak, the print head may need deep cleaning - try running the cleaning cycle 2-3 times with breaks between
- •If problems persist after cleaning, the cartridge may be defective or the print head may need professional attention
- •For EcoTank models, check that the ink is flowing to the print head by inspecting the ink lines
When to Consider a New Printer
Sometimes upgrading may be more economical than repairs
- •If print head repairs cost more than half the printer's value, upgrading may be more economical
- •If you're experiencing frequent print quality issues despite using quality cartridges, a printer with better print head technology may help
- •For high-volume users, an EcoTank or laser printer typically offers more reliable printing
Related Information
Compare Your Options
See how Standard, XL, and upgrading compare for your printing needs
Standard Cartridges
Best for occasional printing and lower upfront costs
XL / High-Yield
Maximum value with lower cost per page for regular printing
Upgrade Printer Option
Consider a new printer for better long-term value and features
HP OfficeJet Pro 9022e
A versatile all-in-one inkjet printer designed for small businesses and home offices. Offers fast printing, automatic duplex, and wireless connectivity.
Side-by-Side Comparison
| Feature | Standard | XL/High-Yield | Upgrade |
|---|---|---|---|
| Approximate cost per page | ~12.5p | ~9.2p | Varies |
| Approximate upfront cost | £14.99 | £21.99 | £250.00 |
| Approximate pages per cartridge | 120 | 240 | N/A |
| Best for | Occasional use | Regular printing | Long-term savings |