HP DeskJet 2710ePaper keeps jamming

Severity: ModerateCategory: Paper Handling

If your HP DeskJet 2710e is experiencing paper keeps jamming, this guide covers common causes and steps you can try to resolve the issue. Please note that solutions are approximate and may not work in all cases — always consult your printer's manual or official support if in doubt.

At a Glance

This is a moderate paper handling issue. The most common causes include:

  • Wrong paper type or weight settings in printer driver
  • Overloading the paper tray beyond capacity
  • Damp or wrinkled paper

Common Causes

These are the most frequent reasons this problem occurs

  • Wrong paper type or weight settings in printer driver
  • Overloading the paper tray beyond capacity
  • Damp or wrinkled paper
  • Paper not loaded straight in the tray
  • Debris or foreign objects in the paper path

Quick Checks

Simple steps anyone can try before seeking professional help

  • 1.Remove all paper from the tray and reload with fresh, dry paper
  • 2.Ensure paper is loaded straight and not exceeding the maximum fill line
  • 3.Check printer settings match your paper type (standard, photo, cardstock, etc.)
  • 4.Inspect the paper path for any visible obstructions
Note: These are general troubleshooting steps. Your printer model may have specific procedures — always refer to your printer's manual or official support for detailed instructions.

Deeper Fixes

More involved solutions if quick checks don't resolve the issue

  • If jams occur frequently, try different paper brand or type - some papers feed better than others
  • Clean the paper rollers with a slightly damp lint-free cloth (with printer powered off)
  • Ensure the printer is on a level surface and paper tray is fully inserted
  • For persistent jams, the printer may need professional service to check internal rollers

When to Consider a New Printer

Sometimes upgrading may be more economical than repairs

  • If paper jams occur regularly even with proper paper handling, the printer's internal mechanisms may be worn
  • Newer printers often have improved paper handling systems and fewer jam issues

If these issues keep recurring, it might be time to consider better options

Check your cost-per-page and explore upgrade options that could save you money and reduce problems in the long run.

Compare Your Options

See how Standard, XL, and upgrading compare for your printing needs

Standard Cartridges

Best for occasional printing and lower upfront costs

Most Convenient
Price
£14.99
Yield
120
pages
Cost/Page
~12.5p
Lower upfront cost
Good for occasional printing
Widely available
Higher approximate cost per page
BEST VALUE

XL / High-Yield

Maximum value with lower cost per page for regular printing

Lowest Running Cost
Price
£21.99
Yield
240
pages
Cost/Page
~9.2p
Save ~27%
Save approximately 27% per page vs standard
Fewer replacements needed
Best for regular printing
Higher upfront cost

Upgrade Printer Option

Consider a new printer for better long-term value and features

Long-term

HP OfficeJet Pro 9022e

A versatile all-in-one inkjet printer designed for small businesses and home offices. Offers fast printing, automatic duplex, and wireless connectivity.

Approximate price:£250.00
Lower long-term costs
Better features & performance
Modern technology and efficiency
Requires new hardware purchase

Side-by-Side Comparison

FeatureStandardXL/High-YieldUpgrade
Approximate cost per page~12.5p~9.2pVaries
Approximate upfront cost£14.99£21.99£250.00
Approximate pages per cartridge120240N/A
Best forOccasional useRegular printingLong-term savings